Course Projects

From creating patient-centric clinical trials to augmenting patient outcomes with digital health solutions, our long-term vision is to reimagine healthcare with the patient at the center. One specific approach considered in this healthcare transformation journey is the use of remote patient monitoring (RPM) solutions as adjuncts to treatment. One of the most significant advantages of RPM in oncology is the ability to empower patients to monitor and report their symptoms in the comfort of their homes. This continuous monitoring allows healthcare professionals to track vital signs and symptoms, detect early warning signs, and intervene promptly, providing patients with the reassurance and support they need, all while reducing the burden of travel and hospital stays.

Challenge
This challenge should be considered in the context of clinical trials, where early detection of adverse events during cancer treatment is of paramount importance. In this context, RPM solutions have the
potential to flag complications such as onset or worsening of symptoms, in their earliest stages, enabling healthcare providers to intervene proactively.
Specific Request
Develop a business report identifying trends in innovative capabilities that can support a visionary suite of remote patient monitoring solutions relevant to the company’s Oncology pipeline. Examples of novel approaches include, but should not be limited to:
• Generative AI capabilities
• Photographic upload and analysis for skin symptoms
The identified trends and capabilities should be considered and evaluated for their added value in the context of Oncology R&D.

Frequently, disposable medical devices are used during operative procedures to help ensure that each patient receives optimal care. There are many advantages for the patient, hospital and institution to single-
use, single patient devices. These include a reduction in processing costs, inventory flexibility and the elimination of cross contamination concerns. However, this type of device drives an increase in procedure costs, medical waste disposal fees and the overall environmental impact of surgical procedures.
For many surgical procedures, the traditional approach for the use of fixation or total joint systems is to have non-sterile instrument trays processed and sterilized by the health care facility prior to use. In recent
years, medical device companies have offered pre-sterilized, disposable instrumentation as an option. These systems eliminate the need for sterile processing at the facility and may reduce the chance of patient infection
due to cross contamination.
As healthcare systems, especially those associated with academic institutions, increase their sustainability efforts, a proposal for a sustainable life cycle with minimized environmental impact is needed
for medical devices across the industry.
Specific Request
What is proposed a project to evaluate the total costs (environmental, risk, monetary) for a medical device that incorporates plastics, electronics, and sterile packaging in both its current state and in a
redesigned life cycle with minimized environmental impact.

This should include a proposal for an alternative life cycle including component sourcing, transportation, assembly methods, and disposal that minimized environmental impact without unreasonable costs. This should also include calculation of the actual costs to the healthcare facility or medical device manufacturers (consider Risk) and an estimate of the externalized environmental costs for each approach. For
example:

• Are there alternative methods for sterile packaging and what are the potential risks to the patient and monetary risk to facilities if the sterile system does not work as intended?
• Is there a method for reconditioning disposable medical devices with electronics without compromising risk via third party rebuilder?

For this project, we desire to evaluate logistics required and the potential economic impact for the different types medical device life cycles. This will include an evaluation of the potential differences in the requirements and parameters for a variety of healthcare customer settings including, large academic medical institutions, smaller hospitals, and surgery centers. Each of these institution types are expected to have differing needs and cost structures that would affect the financial considerations for this type of effort.

Our target customers are product managers and product leaders across various industries.
While we work with some start-ups and small companies, our focus has been on midsize to large global companies that have larger product portfolios and teams.
Our product portfolio consists of three services: Training, Advisory, and Coaching.

Specific Request

Our most profitable products are our training offerings. We’d like to sell more of our corporate workshops and also drive more demand for public, open training workshops around the world.
Recommend opportunities to help GPM successfully win corporate business to train their product teams.
These recommendations may be:
● New/improved training products / services
● Targeting specific customer and/or industry segments
● Positioning or branding changes
● Marketing plans
● Go-to-market / relaunch campaigns
● Partnerships with other companies / brands
● Other suggestions
Base recommendations on:
● Recommended target customer segments’ needs
● GPM’s core competencies and current size and stature
● Trends in corporate product teams and the product management function
● Trends in adult learning techniques and incorporate learning and development spend, prioritization, buying patterns
● Competitive analysis – specifically competing with both “traditional” product training firms and the newer competitor of academic institutions offering corporate training

Iron Mountain InSight® is a Content Services Platform (CSP) that unlocks the potential of the information you already have distributed throughout your operations. We combine our expertise in content analytics, data management and information governance with advanced Machine
Learning (ML) and Artificial Intelligence (AI) to allow you to mine your data and uncover new revenue stream opportunities and cost savings.

Iron Mountain InSight® brings new levels of intelligence to everything from financial analyses to seismic surveys to well headers to as-built documents and engineering diagrams.

Construction Industry
The construction industry is one of the oldest industries dating back to thousands of years and is relatively known for its slow adoption of digital technologies. And many of the processes that are still utilized today rely on manual efforts of completing work, tracking project progress, and collecting data. Yet, to remain competitive, ensure compliance, and reduce manual labor hours, E&C firms are rapidly steering towards digital transformation.
According to the McKinsey Global Institute, digital innovation and transformation can provide significant improvements in productivity (about 15%) and reduce costs (around 6%). For companies looking to expand market share, digitizing their workflows, data collection and analysis process can serve as a launching platform to take the lead.
Challenge 
In order to offer innovative solutions for the customers in Construction companies, the Iron Mountain team is interested to gain a better understanding of the following:
● Validation of the existence of the problem in construction industry
● Strategies to move from physical workflows to while adopting digital technologies and potential challenges involved in doing so
● Opportunities for IRM to offer solutions that addresses these and how can it better align its Insight Platform.
● Market research on the solutions in the market
● Investigating the technical capabilities behind solutions in the industry and assessing how well we can cater to construction management needs.
Specific Request
At the end of the project, students will present their findings along with a project report that includes:
● A comprehensive analysis validating the challenges faced by the construction industry in adopting digital technologies.
● A detailed guide on potential strategies to move from manual to digital workflows, highlighting possible pitfalls and best practices.
● An in-depth market research report on existing digital solutions, their strengths, and gaps.
● Recommendations on how IRM can provide solutions addressing the identified challenges, with potential enhancements for the Insight Platform.

Iron Mountain InSight® is a Content Services Platform (CSP) that unlocks the potential of the information you already have distributed throughout your operations. We combine our expertise in content analytics, data management and information governance with advanced Machine
Learning (ML) and Artificial Intelligence (AI) to allow you to mine your data and uncover new revenue stream opportunities and cost savings.
Iron Mountain InSight® brings new levels of intelligence to everything from financial analyses to seismic surveys to well headers to as-built documents and engineering diagrams.

Energy Vertical

The Energy Industry consisting of O&G companies, Renewables and utility companies still have the majority of the data stored in physical documents. These legacy documents are in physical form and are unstructured, distributed over disconnected systems, silos, stored in varied formats like maps, diagrams, survey reports. Apart from all this, the stricter rules and regulations have put enormous pressure on the companies to rethink business models, and adapt new ways of storing data, transform into digital format, to stay ahead in competition and maintain compliance.
Energy companies excel at data collection, with a long history of meticulous record-keeping. But until recently, those records were captured on paper and film. Today, energy companies face many of the same challenges as other data-intensive industries when it comes to their massive collections of non-digital documentation. Access to accurate information has been notoriously cumbersome, impeded by silos. But the data within these records can provide both valuable insights on where to drill and how to make it faster and easier to determine and/or prove legal
and regulatory compliance, all while increasing the efficiency of these tasks.
Challenge 
Our company is interested in finding the desirability of information management in oil and gas industries for knowledge extraction drilling reports. If there is, what is the market size and how can Iron Mountain align its Insight platform to provide solution to this problem.
In order to strategically align Iron Mountain Insight with the emerging AI/ ML technologies in combination with OCR, to extract insights from the digitized drilling data, rig reports, we would like to better understand the following:
● Trends in information management in upstream oil and gas companies with regards to data drilling reports
● Understanding the process workflows in the oil and gas companies to better understand the insights that can be extracted to create value to the companies
● New technologies used to extract data from drilling reports
● Competitor analysis to find offerings existing in the market and their capabilities to uncover the opportunities for IRM to better position itself, strategize its positioning
Deliverables
At the end of the project, students will present their findings along with a project report that includes:
● New trends in information management and content service management in oil and gas companies especially with drilling reports and rig reports
● New AI/ML technologies used to extract data from drilling reports
● The insights or capabilities that can be extracted from drilling reports for better data analysis that allow for improved decision making
● A summary of the capabilities offered by other competitor Saas platforms to identify features and feasibility for IRM to incorporate them into Insight platform

By sitting between providers and health plans, we have a significant opportunity to reduce the $1T in waste by reducing admin complexity, pricing failure, fraud, and abuse. Furthermore, consumers want more insights into the price and value of healthcare and help navigating their journey. Hospital systems have seen operating margins fall by 20% since 2020 with spending moving away to alternative sites of care. And providers and health plans are increasingly shifting to meaningful value-based care contracts to create more resilient revenues and predictable costs respectively with ~20% of contracts including two-sided risk in 2021.
For Lyric to succeed in their evolution to a platform company, recommend opportunities and customer offerings for them factoring in:
– Emerging trends and technologies available relevant to health plans and providers to support payment integrity and cost of care containment.
– Emerging regulation informing provider and health plan collaboration.
– Competitor analysis of other technology companies that have payment integrity and cost of care containment capabilities.
– Threats that could reduce the likelihood of success.

Bloomberg Philanthropies works to ensure better, longer lives for the greatest number of people by focusing on five key areas: the arts, education, the environment, government innovation and public
health.
Encompassing all of Mike Blomberg’s giving, Bloomberg Philanthropies includes his foundation, corporate, and personal philanthropy as well as Bloomberg Associates, a pro bono consultancy that works with mayors in cities around the world.
The Opportunity
The IT Security function at Bloomberg Philanthropies operates a state of the art, best practices security program. As an organization that has delivered disruptive technologies to the financial services sector,
incorporating bleeding edge solutions is part of our DNA.
The emergence of Generative AI is an area the IT Security program believes could make a huge impact in how we deal with spam and malicious email.
We are seeking to conduct a strategic analysis of the available email security platforms currently in the market, how they are leveraging Generative AI, and how we may be able to redesign our email security
control stack to leverage this new technology.

Deliverable
JHU students will:

• Capture the goals/objectives of our email security program
• Research the vendor/solution space and identify viable candidates
• Conduct Product Demos/Evaluations (with Bloomberg Philanthropies IT Security Support)
• Evaluate alignment with goals/objectives
• Deliver recommendation on which product(s)/Service(s) would achieve Bloomberg Philanthropies goals.

Bloomberg Philanthropies works to ensure better, longer lives for the greatest number of people by focusing on five key areas: the arts, education, the environment, government innovation and public health.
Encompassing all of Mike Blomberg’s giving, Bloomberg Philanthropies includes his foundation, corporate, and personal philanthropy as well as Bloomberg Associates, a pro bono consultancy that works with mayors in cities around the world.

The Opportunity

The IT Security function at Bloomberg Philanthropies operates a state of the art, best practices security program. As an organization that has delivered disruptive technologies to the financial services sector,
incorporating bleeding edge solutions is part of our DNA. The emergence of Generative AI is an area the IT Security program believes could make a huge impact in how we deal with spam and malicious email.

We are seeking to conduct a strategic analysis of the available email security platforms currently in the market, how they are leveraging Generative AI, and how we may be able to redesign our email security
control stack to leverage this new technology.

Deliverable

JHU students will:
• Capture the goals/objectives of our email security program
• Research the vendor/solution space and identify viable candidates
• Conduct Product Demos/Evaluations (with Bloomberg Philanthropies IT Security Support)
• Evaluate alignment with goals/objectives
• Deliver recommendation on which product(s)/Service(s) would achieve Bloomberg Philanthropies goals.

City governments are often saddled with cumbersome and archaic internal systems, which can lead to inefficiency, redundancy, unnecessary costs and burdensome user experiences. Additionally, outdated systems often create a lack of transparency, slow down services to residents and, in worst-case scenarios, create corruption vulnerabilities. By improving internal municipal infrastructure, governments can address these issues while enhancing services for residents and helping to align resources where they are needed most. The BA Municipal Integrity, Transparency & Efficiency Practice (BAMI) works to achieve these goals across departmental lines. Along those lines, the BAMI Team is now working with
the City of Phoenix Planning and Development Department (PPD) on a review of their procedures and identifying opportunities to modernize their processes. (The City of Phoenix has been a BA client city
since 2022.)

Project Scope

To that end, one undertaking is to produce recommendations for how the PDD can incorporate Artificial Intelligence tools in its processes and workflows. Given that the PDD would like to
use any available resources to provide the best experience for customers and team members, they seek research and information on how other city planning officials are using Artificial Intelligence in their respective planning departments in the planning review process. BAMI has already begun other city/best practice research as it relates to use of AI by planning departments, with some amazing preliminary results. We wish to expand those efforts. BAMI is looking forward to enlisting JHU Graduate Student Interns in our efforts to help the PPD with identifying AI tools for municipal planners. We would like to cast a broad research net for ideas that could impact PPD and the residential and commercial constituents they serve. We also wondered if any prototypes using data from the PPD might be possible once an idea has matured into a possibility.

Project Scope and Engagement
– Internal kickoff presentation, anatomy of a city planning department
– Overview of the PPD role with the decennial census preparation
– Weekly check-in meetings with BAMI
– Opportunity to join client calls with the PDD

Bloomberg Associates

– Produce best practice research about how AI is used in city government, and specifically, by city
planning departments.
– Develop 2-3 new AI recommendations to the PDD by the end of 2023.
– To the extent recommendations emerge, interns may develop an AI prototype for PDD

City governments are often saddled with cumbersome and archaic internal systems, which can lead to inefficiency, redundancy, unnecessary costs and burdensome user experiences. Additionally, outdated systems often create a lack of transparency, slow down services to residents and, in worst-case scenarios, create corruption vulnerabilities. By improving internal municipal infrastructure, governments can address these issues while enhancing services for residents and helping to align resources where they are needed most. The BA Municipal Integrity, Transparency & Efficiency Practice (BAMI) works to achieve these goals across departmental lines. Along those lines, the BAMI Team is now working with the City of Phoenix Planning and Development Department (PPD) on a review of their procedures and identifying opportunities to modernize their processes. (The City of Phoenix has been a BA client city since 2022.)

Project Scope

To that end, one undertaking is to produce recommendations for how the PDD can incorporate Artificial Intelligence tools in its processes and workflows. Given that the PDD would like to use any available resources to provide the best experience for customers and team members, they seek research and information on how other city planning officials are using Artificial Intelligence in their respective planning departments in the planning review process. BAMI has already begun other city/best practice research as it relates to use of AI by planning departments, with some amazing preliminary results. We wish to expand those efforts. BAMI is looking forward to enlisting JHU Graduate Student Interns in our efforts to help the PPD with identifying AI tools for municipal planners. We would like to cast a broad research net for ideas that could impact PPD and the residential and commercial constituents they serve. We also wondered if any prototypes using data from the PPD might be possible once an idea has matured into a possibility.

Project Scope and Engagement

– Internal kickoff presentation, anatomy of a city planning department
– Overview of the PPD role with the decennial census preparation
– Weekly check-in meetings with BAMI
– Opportunity to join client calls with the PDD
– Produce best practice research about how AI is used in city government, and specifically, by city planning departments.

The strategy challenge for this project lies in the identification and development of next-generation solutions (technology, services, and infrastructural changes) that can be implemented within senior living communities with a net neutral or lowering impact on costs.

Next-generation solutions for senior living should focus on resolving labor shortages, cost pressures, integrating technology, affordability and accessibility, health and wellness needs, and regulatory compliance and ethical considerations. Students will tackle technological advancements (including robotics, AI, and “see through walls” fall detection technologies), operating efficiency, and innovative hiring and retention strategies to mitigate the difficulties of attracting and retaining employees while keeping levels of care high.
Company Overview
Concannon Business Consulting (CBC) is a pioneering organization dedicated to providing consulting to the senior living industry with a focus on enhancing the quality of life for seniors through the integration of cutting-edge technology and human-centered design. Our commitment is to foster independence, connectivity, and wellness for seniors across various living environments.
Specific Requests
1. Market and Labor Analysis: Identify emerging trends in senior living and
analyze the current labor market’s impact on cost and staffing.
2. Technology and Robotics Assessment: Explore solutions, including robotics and automation, that could reduce staffing demands and improve safety.
3. Innovative Hiring and Retention Strategies: Develop and propose novel
strategies to attract, hire, and retain top talent within the constraints of the current labor market.
4. Competitor and Feasibility Analysis: Assess competitors’ strategies and
analyze potential barriers to implementation, including regulatory and
financial considerations.

DADSS (Driver Alcohol Detection System for Safety) is a passive breathalyzer with the power to eliminate drunk driving. If it were in all cars, it would save 10,000 lives in the US alone. How do we get DADSS into cars?
Specific Request
DADSS comes with many risks. To successfully deploy the technology, we will need to de-risk it. Your task is to come up with a de-risking strategy.

• Understand and map the risks associated with DADSS (financial, safety, operational, and data privacy related to name a few).
• Investigate existing stakeholders and technologies that can serve as allies in deploying DADSS.
• Develop criteria for human factors research. Include questions such as: Do customers want to see an evaluation of their BAC once upon starting the vehicle, or continuously at certain intervals while driving? Will consumers lose confidence in the technology if they only hear from it once? Does each customer want to the power to determine how often their BAC is visibly evaluated?
• Establish a go-to-market strategy that builds consumer trust and demand among fleets and the general public.

Problem Overview: The number of patients who need financial assistance (FA) continues to increase, but it is unsustainable to scale the health system work force proportionally to meet the demand. Application volumes at Providence have doubled over the last year and back-end
processing is manual and time-consuming. Additionally, patients who would qualify for FA may not apply or avoid paying their bill for various reasons: stigma, lack of understanding of what their bill means, etc.

Strategy Challenge

DIG is actively working to identify opportunities to build a commercializable product to address this problem. In order to scope the opportunities, please help answer the following questions:

1. Define the problem and size the total addressable market
   1. How acute is this problem at other health systems? Do other health systems employ their own financial assistance teams, or do they outsource these efforts?
   2. Will a product focused on this problem have a large enough target market
      (medium to large health systems that use Epic EMR)?
2. Are there existing solutions seeking to solve this problem? Complete a market scan.
3. Develop solution hypotheses for how a health system could use technology to solve this problem
4. Complete a final pitch ditch, encompassing the problem, market size, solution, product-market fit considerations, competitive analysis, and any other considerations

At Sub22 Technologies is a seed stage startup that is giving patients the tools they need to see better through incredible design. Our solution is a device that houses standard eyedrop bottles to aid in the drug delivery process, as well as gather vital adherence data. Our data can be used by physicians to design better treatment plans, pharma companies to create better drugs and insurance groups to lower healthcare costs.

Strategy Challenge

Healthcare is a notoriously challenging design space given the interconnected nature of stakeholders, sometimes referred to as the “Five P’s”: patients, physicians, pharma, payors, and politicians. No solution can solve for just one group, it must solve for some or all simultaneously. Our solution has the potential to benefit every stakeholder, but the question that follows is “who is going to pay for this?”
Our challenge is to recommend a go-to-market strategy based on the following considerations:

• Each key stakeholders’ relative value capture
• The distribution of eyedrop bottles (i.e., their size) and relative patient population size
• Required capital investment and time to execute for the given path
• Competitor strategies
• Regulatory trends, particularly Remote Therapeutic Monitoring (RTM)
• Potential strategic partnerships
• Assuming the long-term goal is to be reimbursed by insurance (private or public), which path is best for the interim while not covered?

Specific Requests

• Competitive research and analysis
• Prescription drug (ophthalmic) research and analysis
• Value chain research and analysis

Challenge Statement: 83% of consumers want to use their smartphones or another online platform to make payments. 95% of all text messages are opened within three minutes. However, conversational commerce – the intersection of messaging apps and payments – is still in its infancy. Authvia is a leader in this space and is seeking support on how they can continue to drive “text to pay” to the mainstream.

Company Overview: Launched in 2015 with a mission of bringing a simple payment experience to the text space.Authvia’s platform manages the mission critical task of billing and payments on behalf of our partners and customers, removing the burden of investing in additional resources, infrastructure, and a customer management web portal. The company is based in El Segundo, California.

Advisors: JJ Rorie

Deliverables: Authvia is the leader in “conversational commerce” – the intersection of messaging apps and payments. This team conducted research and work to recommend use cases that will bring “conversational commerce” to mainstream usage and what will separate the winners from losers as this space matures. The team created several use cases across Authvia’s various constituents (merchants, third-party providers, and consumers).

Challenge Statement: 83% of consumers want to use their smartphones or another online platform to make payments. 95% of all text messages are opened within three minutes. However, conversational commerce – the intersection of messaging apps and payments – is still in its infancy. Authvia is seeking support and research on how specifically they can position their services to consumers and concretely prove the value proposition.

Company Overview: Launched in 2015 with a mission of bringing a simple payment experience to the text space. Authvia’s platform manages the mission critical task of billing and payments on behalf of our partners and customers, removing the burden of investing in additional resources, infrastructure, and a customer management web portal. The company is based in El Segundo, California.

Advisors: JJ Rorie

Deliverables: This team provided recommendations on how Authvia can best position itself to consumers and how they can succinctly, simply, and effectively communicate the value of Authvia solutions to consumers.

Challenge Statement: Pickagram is a new product that is looking for its product-market fit. It has positioned itself as an educational resource, and is looking for support, research, and validation on attractive markets and target customer groups.

Company Overview: Pickagram is the first magnetic 3D puzzle that brings an elevated creative dimension to the ancient puzzle tangram. This is a new product looking for its fit in the market(s). It has recently had its first production of 10,000 units manufactured. The company is based in Chicago, Illinois.

Advisors: JJ Rorie

Deliverables: This team researched the educator / teacher market segment to determine if there are problems that exist for which this product could play a part in solving. Particular focus was on investigating whether there are certain benefits around STEAM / STEM or other areas. The students made several recommendations on areas of possible success for Pickagram.

Challenge Statement: Pickagram is a new product that is looking for its product-market fit. It has positioned itself as an educational resource, and is looking for support, research, and validation on attractive markets and target customer groups. Specifically, the company would like to explore the possibility of positioning the product for support of adult ADHD and general stress relief.

Company Overview: Pickagram is the first magnetic 3D puzzle that brings an elevated creative dimension to the ancient puzzle tangram. This is a new product looking for its fit in the market(s). It has recently had its first production of 10,000 units manufactured. The company is based in Chicago, Illinois.

Advisors: JJ Rorie

Deliverables: This team researched the market and customer segment of adults with ADHD and general adult stress to determine if this product could serve as some support and therefore be positioned well in this market and customer segment.

Challenge Statement: Pickagram is a new product that is looking for its product-market fit. It has positioned itself as an educational resource, and is looking for support, research, and validation on attractive markets and target customer groups. Specifically, the company would like to explore the possibility of positioning the product for support of senior adults with memory loss.

Company Overview: Pickagram is the first magnetic 3D puzzle that brings an elevated creative dimension to the ancient puzzle tangram. This is a new product looking for its fit in the market(s). It has recently had its first production of 10,000 units manufactured. The company is based in Chicago, Illinois.

Advisors: JJ Rorie

Deliverables: This team researched the market and customer segment of senior adults with memory loss to determine if this product could serve as some support and therefore be positioned well in this market and customer segment. 

Challenge Statement: Pickagram is a new product that is looking for its product-market fit. It has positioned itself as an educational resource, and is looking for support, research, and validation on attractive markets and target customer groups.

Company Overview: Pickagram is the first magnetic 3D puzzle that brings an elevated creative dimension to the ancient puzzle tangram. This is a new product looking for its fit in the market(s). It has recently had its first production of 10,000 units manufactured. The company is based in Chicago, Illinois.

Advisors: JJ Rorie

Deliverables: This team provided a recommendation on the overall positioning plan for the company. Is “a puzzle with infinite possibilities” the right positioning? Or should it be more tailored for easier understanding of value? They leveraged research from other Pickagram project teams and suggested overall positioning and go-to-market plans such as suggested geographies and distribution channels (e.g. retail, direct to consumer).

Challenge Statement: Doodle has a large customer base and has been very successful over the years. However, they are always striving to improve the product experience for their various customer segments. Doodle is looking for support and research on the customer segment of entrepreneurs and chief executives of small to medium sized businesses.

Company Overview: Doodle is a global scheduling platform with more than 30 million active users and 78,000 meetings booked per day. Their platform simplifies scheduling, so that our users can achieve the quickest path to mutual availability, get the most out of their meeting, and find time for it all both personally and professionally. The company is based in Zurich, Switzerland.

Advisors: JJ Rorie

Deliverables: This team researched and recommended ways to position Doodle solutions to entrepreneurs, leaders, and CEOs, specifically focused on current product positioning, and potentially find new features or functionality that would appeal to this customer group.

Challenge Statement: Doodle has a large customer base and has been very successful over the years. However, they are always striving to improve the product experience for their various customer segments. Doodle is looking for support and research on the customer segment of freelancers, and small coaching and advisory businesses.

Company Overview: Doodle is a global scheduling platform with more than 30 million active users and 78,000 meetings booked per day. Their platform simplifies scheduling, so that our users can achieve the quickest path to mutual availability, get the most out of their meeting, and find time for it all both personally and professionally. The company is based in Zurich, Switzerland.

Advisors: JJ Rorie

Deliverables: This team researched and recommended ways to position Doodle solutions to freelancers, coaches, and advisors, specifically focused on current product positioning, and potentially find new features or functionality that would appeal to this customer group.

Challenge Statement: Buurst has been a successful provider of affordable data storage for many years. Their company has been built around one product and is now looking to determine further growth opportunities through product and/or market expansion.

Company Overview: Buurst Makes Data Affordable. Buurst provides a frictionless customer experience and is the only cloud software storage company to offer a No Storage Downtime Guarantee™. Fortune 500 to SMB companies across multiple industry verticals trust our cloud NAS product, SoftNAS with their mission-critical data. Buurst® has one product: SoftNAS® . SoftNAS® is a High Performance NFS/CIFS/iSCSI NAS Storage product.  It is a Linux-based virtual NAS appliance that’s deployed on modern hypervisor-based systems. It runs as a virtual machine, providing a broad range of software-defined capabilities, including data performance, cost management, availability, control, backup and security. The company is based in Houston, Texas.

Advisors: JJ Rorie

Deliverables: This team provided recommendations on market opportunities and the go-forward product strategy for SoftNAS. They specifically researched product-market fit of certain market segments focused on features, functionality, & expanded adjacencies.

Challenge Statement: Our company is interested in a fail-fast approach to beverage innovation (e.g., product and brand launches).  We are interested in learning how we can best position our market tests for success through distribution, pricing, and promotional approaches. We are also interested in learning about metrics and trends that would indicate market test success.

Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America and the first to bring hot and cold beverages together at scale. Formed in 2018 with the merger of Keurig Green Mountain and Dr Pepper Snapple Group, Keurig Dr Pepper has annual revenue in excess of $11 billion and nearly 27,000 employees. Our wide range of 125+ hot and cold beverages are designed to satisfy virtually any consumer need, any time, while our powerful sales and distribution network enables us to deliver our portfolio to nearly every point of purchase for consumers.

KDP is committed to sourcing, producing and distributing beverages responsibly through our Drink Well. Do Good. corporate responsibility platform including efforts around circular packaging, efficient natural resource use and supply chain sustainability.

Advisors: Trevor Mackesey, Chris Li

Deliverables: At the end of the semester, students will deliver a report that highlights trends indicative of successful product launches and recommends product launch strategies. This report should include:

• A segment analysis, including sizing and growth rates for segments, breakout brands, and key competitors
• Profiles of distribution, pricing, and promotional strategies for the breakout brands, including a comparison against key competitors
• Recommendations on:
  • Metrics and Trends that indicate product success
  • Distribution Strategies
  • Pricing Strategies
  • Promotional Strategies

Challenge Statement: While PCR-based assays may become less common, there are new technologies that are being developed in the IVD and MedTech spaces that will provide opportunities for large programs to fill the void.  For example, Next-Gen-Sequencing (NGS), Exosomics, and BioProcessing are all examples of technologies that may require the type of complex hardware Key Tech is well-suited to develop.

Currently, the majority of IVD products Key Tech has developed include PCR as a core portion of the assay and pathogen detection method.  With the advance of CRISPR, diagnostic devices are expected to become significantly simpler while maintaining the accuracy and specificity of PCR-based assays.  While good for humanity, this is a threat to Key Tech’s revenue stream since large complex PCR-based products may be replaced by simpler CRISPR-based products. In order to strategically position Key Tech to win development projects associated with these emerging technologies, we would like to have a better understanding of various market trends and potential competitors.

Company Overview: Key Tech is a product development firm that focuses on the development of complex medical and life sciences devices. Projects range from targeted concept development and subsystem derisking to full-scale product development under ISO 13485 design controls. Staff disciplines include Mechanical, Electrical, FW/SW, and Systems engineering, as well as Industrial Design and Project Management.

Advisors: Trevor Mackesey, Chris Li

Deliverables: At the end of the engagement, students will deliver a final progress update before compiling a report to include:

• Trends in IVD technologies
• Trends in MedTech technologies
• Competitor capabilities
• Potential market opportunities
• Threats concerning the impact of CRISPR on large PCR-based development programs

Recommendations for how Key Tech can position itself to win development projects associated with these emerging technologies

Challenge Statement: Given the limited resources, and time, in an early-stage venture, should Voomer broaden its provision to applicants further to enable them to ace the hiring process, or shift gears and attempt to connect corporates directly with applicants taking the broken hiring process head-on?

Company Overview: Voomer offers job applicants AI feedback and advice to prepare for and ace their one-way video interviews. You can watch some of our users talking about their experience with Voomer here. Voomer was founded on the belief that we should be able to express our authentic self as fluently on video as we do as a person. Unfortunately, it doesn’t come naturally. During the early days of COVID we were surprised by how our energy, enthusiasm, and personality seemed to disappear as soon as we were no longer meeting in person.

Alongside meetings, video is increasingly being deployed in hiring. One-way video interviewing tools, like HireVue, have seen growth of 50% year on year as companies attempt to juggle increasing numbers of applicants with less and less interviewer time for review. For many of these interviews, AI decides which applicants will be reviewed by hiring staff, and AI can have a massive effect on who will progress to the next stage and who will fall at the first hurdle. Voomer uses advanced video analysis to pull back the curtain on how job applicants are being interpreted by those tools during the interview process. From the trivial, such as camera angle, to the complex, such as your confidence, timing, and eye contact when answering questions.

Advisors: Trevor Mackesey, Shubhankar Kulkarni

Deliverables: At the end of the project, students will deliver a report that evaluates the relative potential of the options and comes to a thoughtful and provocative conclusion as to the right path forward today. This report should include:

• Competitor analysis
• Identification of barriers to entry
• Timescales of sales cycles and potential risks of both options

An approximation of the corporate decision-making unit for hiring teams, and the willingness to adopt new technology in different industries.

Challenge Statement: Earlier this year, EcoMap launched the VFA Connect Hub for a customer named Venture for America. For this client, we ended up creating a “one-stop shop” to help make the connection between their fellows and the company partners that hire those fellows. For this customer, EcoMap ended up building a brand new feature that we now call the ‘Connect Hub’ more broadly.

Upon launching this platform and feature for VFA, we have started to have additional conversations with organizations who are interested in a similar use case, such as Girls Who Invest and Youth Jobs Connect. Our EcoMap team has a feeling that this is a potentially valuable market segment, but we have not yet had the bandwidth to focus on it.

Company Overview: EcoMap leverages automation to create data-driven platforms that enable people to navigate ecosystems, spanning entrepreneurial communities, industry groups, corporate networks, and beyond. Our proprietary algorithms enable us to quickly aggregate information about assets within a given ecosystem – including resources, businesses, and people – and keep that data perpetually updated, enabling our community platforms to be real-time reflections of what’s going on in any given ecosystem. Typically, our customers are organizations who are looking to support their business ecosystems, such as Departments of Commerce, local entrepreneurial support organizations, or non-profits focused on a certain demographic/region/industry. The traditional value proposition is we help them accomplish their mission of being a well-equipped resource provider for their stakeholders and saves the staff time of having to manually update the data/platform. But earlier this year, we brought on an intriguing new type of customer, which leads to the project at hand.

Advisors: Trevor Mackesey, Kenneth Crittendon

Deliverables: Your role in this project will be to use EcoMap’s existing platform and technology to develop a “Go To Market” strategy that focuses on attracting more customers such as VFA, Girls Who Invest, and Youth Jobs Connect. The ideal deliverables for this project are as follows:

• Establish an Ideal Customer Profile (ICP) for this segment
• Create a Competitor Analysis matrix based on this feature
• Provide feedback on the current feature specs and make recommendations for improvement

Develop a “Go-to-Market” strategy that utilizes EcoMap’s available resources

Challenge Statement: This project is  to  evaluate  the  total  costs  and  benefits  for  each  of  the  approaches (single use versus reusable).  This should include calculation of the actual costs to the healthcare facility, the overall costs borne by the healthcare system (including public or private insurance) and an estimate of the externalized environmental costs for each approach.  For  example,  what  are  the  costs  created  by  the  additional  waste  generated  by  the  disposable approach that are not necessarily captured in the direct disposal fees.

For  this  project,  we  desire  to  evaluate  logistics  required  and  the  potential  economic  impact  for  the different types of healthcare customers as well as medical device manufacturers for this type of program. This will  include  an  evaluation  of  the  potential  differences  in  the  requirements  and  parameters  for  a  variety  of healthcare  customer  settings  including,  large  academic  medical  institutions,  smaller  hospitals,  and  surgery centers.  Each  of  these  institution  types  are  expected  to  have  differing  needs  and  cost  structures  that  would affect the financial considerations for this type of effort.

Company Overview: Frequently, disposable medical devices are used during operative procedures to help ensure that each patient receives optimal care. There are many advantages, for the patient, hospital and institution to single-use, single patient devices. These include a reduction in processing costs, inventory flexibility and the elimination of cross contamination concerns. However, this type of device drives an increase in procedure costs, medical waste disposal fees and the overall environmental impact of surgical procedures. For many surgical procedures, the traditional approach for the use of fixation or total joint systems is to have non-sterile instrument trays processed and sterilized by the health care facility prior to use. In recent years, medical device companies have offered pre-sterilized, disposable instrumentation as an option. These systems eliminate the need for sterile processing at the facility and may reduce the chance of patient infection due to cross contamination. As  the  healthcare  systems,  especially  those  associated  with  academic  institutions,  increase  their sustainability  efforts,  an  evaluation  of  the  overall  costs  associated  with  the  traditional  approach  vs  the  pre-sterilized instrument systems.

Advisors: Pam Sheff, Prabhu Akhil Minumula, Elena Sanchez

Deliverables: At the end of the project, students will deliver a framework that evaluates both single use and reusable devices. This report should include:

• Competitor analysis
• Identification of current market trends

Potential risks of both single use and reusable device options

Challenge Statement: Danfoss ends an exclusivity contract with a large OEM in 2025, and they are attempting to launch the Onboard Charger publicly. They need a fact pack that will assist their sales team in conveying the value that this product brings to the market.

Company Overview: Danfoss Editron is currently developing an On-Board Charger (OnBC) that includes electric power take off (ePTO) functionality for a large OEM. Once exclusivity ends with this customer in 2025, Danfoss will be free to sell this to the general market. The current OnBC design offers an industry high 44kW of charging power for Level I & II AC chargers, which allows vehicle owners to get more charge in less time. By also including ePTO capabilities, this product is intended to support specialty utility vehicles that require power to be directed to auxiliary functions. Examples of these specialty utility vehicles include transportation refrigeration units (TRUs), garbage trucks, cement mixers, boom trucks, etc.

Advisors: Pam Sheff, Hanna Fadhila, Vyshnav Menon

Deliverables: This project deliverable will be broken into two parts. First, the group will gather research and build a fact pack that clearly outlines the product’s target markets with applications & regional hot spots. Then, you will use this information to help develop a launch strategy that covers the following areas: Sales & Channel, Promotion, Training, Service, Migration, & Customer Involvement. Each launch area will include a clear launch plan with any action items/ next steps outlined for our team to implement. You will then present your findings to key members of our on-highway team.

Challenge Statement: After several mergers & acquisitions Dynata has been working to develop a centralized sample system/platform. Currently we have a number of different separate components that are integrated together in various ways. However, there is a lack of understanding within parts of the business (particularly with internal users) on how all the components fit together.  This means that projects are not always delivered in the most optimal/efficient way to meet customer/Dynata needs, nor with the most appropriate quality control measures in place.

Company Overview: Dynata is a trusted partner for data-driven insights that power growth. The organization helps with every step in the research and marketing journey. Our dataset of more than 62 million consumers and business professionals, fully-permissioned with billions of verified data points, gives our customers access to a wide variety of audiences. We can connect our data with customer owned data and other sources, revealing the holistic picture of one’s customer and their market. Real people, ready to share their attitudes, behaviors and insights – the cornerstone for precise and trustworthy high-quality data. Dynata’s solutions and products serve the wide spectrum across market research including marketing activation, online research, advanced analytics, survey programming, data processing, advertising effectiveness, DIY research products as well as phone-based research.

Advisors: Pam Sheff, Paul Indraputra, Prabhu Akhil Minumula

Deliverables: The purpose is to provide a clear understanding for how Dynata’s sample systems interact for internal and external (client) users. This project involves mapping how all our different sample systems align including but not limited to:

• NOVA
• REX
• Router
• Samplify
• Branded
• Various APIs we have set-up, etc.

And how all the above connects with various project types (i.e. connected data only goes through A & B but not C, PII work only goes through B & C but not D, etc.) including what quality tools we have

available with each component.

Challenge Statement: Dynata has several development teams supporting different parts of the business (Panel, Product, Business Operations, etc.). Frequently teams are making requests of our developers to build or up-date various systems/platforms/tools. However, there is a lack of consistent understanding on how to produce good spec requirements for our developers. This means that some platforms/tools/fixes are not always developed properly OR take considerable time being developed. Students will need to determine the different phases of spec development (i.e. initial idea stage for high level time & resource estimates, detailed spec design for more detailed time/scope estimates, UI/concept examples, user stories, etc.) in conjunction with the technology team. Students should review previous examples of “good & bad” specs from various teams/departments to understand why some are useful or not, and why platforms/tools/fixes are impacted by these specs.

Company Overview: Dynata is a trusted partner for data-driven insights that power growth. The organization helps with every step in the research and marketing journey. Our dataset of more than 62 million consumers and business professionals, fully-permissioned with billions of verified data points, gives our customers access to a wide variety of audiences. We can connect our data with customer owned data and other sources, revealing the holistic picture of one’s customer and their market. Real people, ready to share their attitudes, behaviors and insights – the cornerstone for precise and trustworthy high-quality data. Dynata’s solutions and products serve the wide spectrum across market research including marketing activation, online research, advanced analytics, survey programming, data processing, advertising effectiveness, DIY research products as well as phone-based research.

Advisors: Pam Sheff, Elena Sanchez, Paul Indraputra

Deliverables: The purpose is to provide a template for teams to provide to technology when requesting new products/development changes.This project involves getting an understanding of what good specs should look like & developing a template that teams can use when working with technology.  For example:

• I need to provide X to technology before they can give an initial high-level estimate of scope & timing Y is needed before a detailed estimate is provided
• What does a user-story need to look like?
• What mock-ups might be needed?
• What can I expect the overall process to look like when I’m working with tech?

Challenge Statement: Intralox is looking for clear recommendations from the JHU project team on how to address the following areas and questions as inputs to the new Market Leading initiative.

• Problems worth solving – The world is full of problems. How do we identify the ones that are worth our company solving?
• Innovation strategies in established companies – How to invest in new innovations for the long-term when everyone’s busy capitalizing on existing technology?

With baseline Intralox knowledge, classroom learnings and market research, the JHU project team will provide recommendations for how to strategically identify new problems worth solving and how to prioritize them in the current company setup.

Company Overview: The Intralox business rests on several unique and innovative technologies.  As a result, the company has experienced continuous growth over the last two decades.  To continue innovative growth at the company’s scale, it recognizes the need to improve the way innovation is managed and those processes around it. A new Market Leading project has been initiated to drive market leading innovation efforts which are separate from business based on existing technologies. Two clear weaknesses in the current setup are around identifying new problems worth solving and how to separate those efforts from our existing, everyday business.

Advisors: Pam Sheff, Hanna Fadhila, Vyshnav Menon

Deliverables: The project team will investigate the current Intralox innovation strategy to identify how new products are created and prioritized across the organization. Key functional areas to interview:

• Research & Development
• Product Engineering
• Product Management
• Business Development

This will be presented to Intralox at the end of the semester in PPT format.  The presentation will address both areas above and are expected to be proposed in the context of the current Intralox business.

Students were asked to provide policy goals NATO should consider to recommend at the UN Climate Change Conference in November 2021. Their challenge, understanding that military innovations and policy changes are typically measured in years and decades, is what tangible environmental goals should NATO allies adopt to foster innovation in green technology that can positively impact climate change

Dynata Voice Services provides computer assisted telephone interviewing (CATI) and offline sampling by conducting millions of outbound phone surveys each year. This figure doubles during US election years. CATI generates most of the revenue for the Voice Services division. The student challenge is to propose additional revenue streams Dynata can explore using its CATI technology to provide additional services.

Dynata uses external vendors for some of their offerings, including but not limited to survey translations, back-end data processing, and survey programming. The internal vendor management platform is inefficient, complex and not universally used, even by Dynata employees. The challenge for the students is process improvement where they must reimagine the process and functions to provide Dynata with a useful tool that is faster, simpler, and increases efficiency, not add an additional cumbersome workflow bottleneck as it does in its current state.

Danfoss designs and manufactures parts for commercial rooftop cooling units. Primary sales channels are through OEM manufactures as components and also through wholesalers as replacement parts. Danfoss is constantly innovating their product line and wants to provide more down stream value for the contractors charged with diagnosing and repairing these rooftop units. The students have been tasked with identifying the contractor pain points and recommending opportunities Danfoss should explore to make their existing and new product lines  more value add to commercial HVAC contractors.

The Maryland craft beer industry has seen significant growth over the past 20 years; however local brewers market share of sales is still under 2%. The dominant leaders are Anheuser-Busch and Miller Coors who boast a 90% market share. The students have been tasked with developing a wholistic branding and marketing strategy to increase the Maryland craft breweries collective market share to 25%.